Contact the Commission

Address: 605 Suwannee Street, MS-49
Tallahassee, Florida 32399

Tel: (850) 410-5700
Toll Free: 1 (800) 983-2435
Fax: (850) 410-5752
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Monday thru Friday 8:00 A.M. to 5:00 P.M.

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Innovative Service Development Grant Opportunity –

Applications due September 5, 2025

Click here for more information.


New Reporting Requirements – Receiving and Investigating Reports of Adverse Incidents in Paratransit Services

During the 2024 Legislative session, Section 427.021, F.S. was introduced, requiring transportation service providers contracting with local governments to establish procedures for receiving, investigating, and reporting adverse incidents involving individuals with disabilities. These reports must be submitted quarterly to the Commission for the Transportation Disadvantaged.

At its December 11, 2024, meeting, the Commission approved the Model Procedures for Reporting Adverse Incidents in Paratransit Services and the Adverse Incident Report Form. Providers are encouraged to integrate these procedures into their existing practices and clarify any undefined terms in their policies.

The first reporting period is from January 1 to March 31, 2025. Reports are due to the Commission by April 30, 2025, using the Adverse Incident Report Form throughout the reporting process.

2024-25 Annual 2025 CTD Annual Regulatory Plan