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Address: 605 Suwannee Street, MS-49
Tallahassee, Florida 32399

Tel: (850) 410-5700
Toll Free: 1 (800) 983-2435
Fax: (850) 410-5752
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New Reporting Requirements – Receiving and Investigating Reports of Adverse Incidents in Paratransit Services

During the 2024 Legislative session, Section 427.021, F.S. was introduced, requiring transportation service providers contracting with local governments to establish procedures for receiving, investigating, and reporting adverse incidents involving individuals with disabilities. These reports must be submitted quarterly to the Commission for the Transportation Disadvantaged.

At its December 11, 2024, meeting, the Commission approved the Model Procedures for Reporting Adverse Incidents in Paratransit Services and the Adverse Incident Report Form. Providers are encouraged to integrate these procedures into their existing practices and clarify any undefined terms in their policies.

The first reporting period is from January 1 to March 31, 2025. Reports are due to the Commission by April 30, 2025, using the Adverse Incident Report Form throughout the reporting process.

2024 Annual Performance Report

The Commission is pleased to present the 2024 Annual Performance Report, as required by s. 427.013(13), F.S. This report includes performance data on services provided to Florida’s Transportation Disadvantaged population, which encompasses individuals with disabilities, low-income persons, older adults, and at-risk children, covering the period from July 1, 2023, to June 30, 2024. It offers an overview of the Coordinated Transportation System, CTD grant programs, and highlights key achievements for FY 2023-24. 

Commission Business Meeting - December 11, 2024

The CTD Commission Business Meeting recording, presentation, and all other documents have been posted to the CTD Calendar Past Events page.

Studies and Reports

2024-25 Annual Regulatory Plan