Traffic Incident
Management /
Program Manager
605 Suwannee St.,
Tallahassee, FL 32399
FloridaTIM@dot.state.fl.us
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the use of *347, please Click Here.
Road Rangers
Road Rangers is a service provided by the Florida Department of Transportation. The Road Ranger Service Patrol provides traffic incident management response services and limited no-cost highway assistance to motorists to improve highway safety for emergency responders and the motoring public. If you're on the roadway and need assistance, call *347 on your mobile phone. If you’ve received assistance, please comment so we can continue to improve our service. The Road Rangers are roving vehicles that patrol congested areas and high incident locations of the freeway, and provide a direct service to motorists by quickly clearing travel lanes of minor incidents and assisting motorists. Services can include the following:
- Change flat tires
- Jump-start vehicles and make minor repairs
- Provide stranded motorists two free local calls
- Clear disabled vehicles from travel lanes
- Clear debris from travel lanes
- Supply emergency gasoline, diesel, water
- Monitor abandoned vehicles and notify FHP
- Provide maintenance-of-traffic (MOT) services during incidents
Although each contractor has a different make of vehicle, all vehicles are white in color with the Road Rangers logo affixed to the rear and sides of the vehicle.
Service patrol drivers are all in uniform, courteous, and most have or are in training for first aid and CPR. Each service patrol driver provides a comment card to every stranded motorist that is assisted, which can be mailed back to the Department. Since the program's inception in the year 2000, the Road Rangers have made over 6.1 million service assists. The benefits of the Road Ranger program have been as follows:
- Reduction of crashes
- Reduction of incident duration by assisting the Florida Highway Patrol
- Assistance to disabled or stranded motorists
- Removal of road debris
- Increased safety at incident scenes
The Road Ranger Service Patrol is funded by the Florida Department of Transportation and its partners and is bid out to private contractors. For employment, contact your local contractor.
If your mobile carrier does not support the use of *347, please Click Here.
Links to Other Services
- If you are experiencing or witnessing an emergency situation, please call 911 immediately or *FHP (*347). Link to other highway patrol contact information.
- View the FDOT Facilities map for information about rest stops, service plazas, scales, and more.
- Access 511 Twitter Feeds
- Road Ranger ARCHIVE reports and materials
- TIM Program Publications